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1695 WEST LOOP 564


903-569-2448 extension 2801


Chief of Police Cody Castleberry

Mineola High and Elementary

903-569-2448 ext. 2801

Police Officer Mike Hurst

Mineola Primary and Middle

903-569-2448 ext. 2802

Goals & Responsibilities

  • The primary objective of the Mineola ISD Police Department is to provide a safe educational environment for all students and staff.


    • Act as a resource with respect to delinquency prevention.
    • Provide guidance on ethical issues in a classroom setting.
    • Provide individual counseling and or/mentoring to students
    • Explain the law enforcement role in society.
    • Establish a rapport with students.
    • Establish a rapport with parents, faculty, staff, administrators, and other adults.
    • Promote a safe learning environment.
    • Enhance safety in and around schools.
    • Present a positive role model for students and adults.
    • Investigate all criminal activities that occur on school campuses. 

    The School Resource Officer Triad Concept:

    The Mineola ISD Police Officer should be looked at as a resource to which the school community can turn. As such, the Mineola Police Officer fulfills three roles by using a triad approach. The officer acts as an educator (law-related presenter), an informal counselor, and a law enforcement officer.  As an educator (law-related presenter), the officer will share special law enforcement expertise by presentations in the classroom to promote a better understanding of our laws. As an informal counselor, the officer provides resource guidance to students, parents, teachers, staff, and act as a link to support services both inside and outside the school. As a law enforcement officer, the primary purpose is to "keep the peace." Furthermore, the MISD Police Officer also serves as positive role model (Mentor) for the students on campus during school hours and off campus at extracurricular activities.

  • Jurisdiction and Authority: The Mineola ISD Police Department jurisdiction includes all territory within the boundaries of the District ( 30+ square miles) and all property, real and personal, outside the boundaries of the District that is owned, leased, or rented by the District or otherwise under the District's control. Peace officers employed by the Mineola Independent School District are licensed by the Texas Commission on Law Enforcement (TCOLE) and have the same authority, powers, privileges, and immunities bestowed on all Texas Peace Officers while on or off duty. 

  • To Clear Things Up:  A common misconception is that we are affiliated with the Mineola Police Department. The Mineola ISD Police Department is its own Department. While we do work closely with the Mineola Police Department to ensure the safety of our community and provide the best service possible, the two Departments are separate from one another. The Mineola ISD Police Department does have an agreement with the Mineola Police Department to provide dispatch services so if you call the Mineola Police Department with a school district related issue, they will dispatch a school police officer to respond.

Q: Are Mineola ISD Police Officers real police?

A: Yes. The Texas Code of Criminal Procedures Article 2.12 identifies peace officers including, Officers commissioned under Section 37.001 of the Texas Education Code (ISD Police). All Mineola ISD Police Officers are peace officers licensed by the State of Texas and commissioned by Mineola ISD. They have all powers, responsibilities, and immunities as do all other Texas peace officer.

Q: What authorizes the Board to employ police officers?

A: The Texas Education Code, Section 37.001 authorizes the District’s Board of Trustees to employ security personnel and commission police officers. It is the Board’s responsibility to determine the jurisdiction of police officers employed by the District.

Q: Can Mineola ISD Police Officers make arrests off campus?

A: Yes. Mineola ISD Police Officers can arrest offenders of the law both on and off campus.

Q: What role do district police officers play in school discipline?

A: None. Police officers are not disciplinarians and should not be used as such. Their role is to investigate violations of law and ordinances in accordance with the authority and power specified in Board Policy. While police actions may result in the assignment of a disciplinary consequence, discipline is the responsibility of campus administrators.

Q: How do I report an incident to the Mineola ISD Police Department?

A: To report an incident occurring on school property or involving students, call the Mineola Police Department Dispatch at 903-569-6294, 24 hours a day. Be prepared to give as much of the following information as possible:

  • What happened?
  • Where did it happen?
  • Did any injuries occur?
  • Were any weapons involved?
  • A description of the suspects.
  • A description of any vehicles involved.
  • Are the suspects still at the scene?
  • Direction the suspects fled.

Stay on the line until the dispatcher ends the call. An Officer will be dispatched to the location immediately.

In addition, students and staff may request to speak with an officer by letting a member of the staff know who will contact us to respond.

The Mineola ISD Police Department understands that if an emergency occurs at one of our campuses or office buildings, there usually is not much time to warn students, employees and guests about what is happening or what to do. That is why the Mineola Independent School District has implemented the Standard Response Protocol (SRP) at all of its facilities and campuses. District staff and administrators are all being trained in the SRP, as will students through frequent drills.

The SRP is not based on individual scenarios, but rather on the response to any given scenario. One large benefit of the SRP is the standard language used by all responders; this includes students, parents, staff and first responders. The protocol also allows for a predictable series of actions as an event unfolds. The SRP is based upon four actions: Lockout, Lockdown, Evacuate and Shelter. Each has specific staff and student directives that are unique to the action.

  • Lockout is followed by the directive: "Secure the Perimeter,” and occurs when a threat or hazard is outside of the school building. Students will remain or return inside the building. Staff will help recover students and colleagues outside the building, take roll and increase their situational awareness.
  • Lockdown is followed by "Locks, Lights, Out of Sight" and occurs when a threat or hazard is inside the building. Students will stay quiet and out-of-sight. Staff will lock the classroom door, turn off lights, maintain silence and obscured visibility, take roll and wait for first responders to open the door
  • Evacuate is always followed by a location, and occurs when students and staff must move to another location. Students will leave all but cell phones behind, form a single-file line, show hands and be prepared for changes. Staff will lead students to the evacuation location and take roll, if possible.
  • Shelter is always followed by a type and a method, and occurs when the need for personal protection is necessary, such as during severe weather (tornado) or a Hazardous Materials situation. Students and staff will employ appropriate safety strategies. Teachers will also take roll to account for students.

We as a district believe this newly introduced protocol will help provide a safe learning and working environment for all students and staff.


About Standard Response ProtocolSRPButton
The Standard Response Protocol was developed by the "I Love U Guys" Foundation, headed by John-Michael Keyes and his wife Ellen-Stoddard Keyes as a result of the tragic and unfortunate death of their daughter Emily Keyes on September 27th, 2006 at Platte Canyon High School. On this day, a gunman entered the high school, held seven girls hostage and ultimately shot and killed Emily Keyes. During the time she was held Hostage, she sent her parents text messages..."I Love You Guys" and "I Love U Guys, K?" The "I Love U Guys" Foundation was created to restore and protect the joy of youth through educational programs and positive actions in collaboration with families, schools, communities, organizations and government agencies.

If you would like to know more about the Standard Response Protocol (SRP) or the "I Love U Guys" Foundation please visit: or check the files below.

Notice Regarding the Refusal of Entry to or Ejection of an Individual from District Property

In accordance with Education Code 37.105, a school administrator, school resource officer (SRO), or school district peace officer of a school district may refuse to allow a person to enter on or may eject a person from property under the district’s control if the person refuses to leave peaceably on request and:           

  1. The person poses a substantial risk of harm to any person; or

         2. The person behaves in a manner that is inappropriate for a school setting, and:

                    A. The administrator, resource officer, or peace officer issues a verbal warning to the person that the person's behavior is inappropriate and may result in the person's refusal of entry or ejection; and

                    B. The person persists in that behavior

A person ejected from or refused entry to District property under this provision may appeal this action by filing an appeal and shall be permitted to address the Board in person within 90 days of the commencement of the appeal if the grievance is not resolved at a previous level.

What Parents Can Do to Help Schools Prevent Bullying

  • Bullying can take many forms, such as hitting or punching (physical bullying); teasing or name-calling (verbal bullying); intimidation using gestures or social exclusion (nonverbal bullying or emotional bullying); unwanted sexual contact (sexual bullying); and sending insulting messages by e-mail, texting or social media sites (cyber bullying).


    • Talk to your child about bullying.
    • Ask your child questions.
    • If you believe your child is the victim of bullying, please report it to a campus administrator as soon as possible.
    • Report your concerns to the Mineola ISD Police Department at 903-569-2448 x2801 or if you would like to remain anonymous you may use the STOPit app.

    Warning signs of bullying are when your child

    • Does not want to go to school;
    • Dislikes or has lost interest in school work;
    • Has few, if any, friends;
    • Appears sad, anxious or moody when talking about school;
    • Complains of headaches, stomach aches;
    • Has unexplained cuts, bruises and/or scratches;
    • Appears afraid of going back to school;
    • Returns from school with torn, damaged or missing articles of clothing, books or belongings; and/or
    • Has trouble sleeping and/or has frequent nightmares.

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